Dunkin’ Donuts Customer Service: Get Help Fast & Easy (2025)
Need help with your Dunkin’ Donuts order, payment, or rewards? You’re not alone! Whether your order was wrong, you’re missing Dunkin’ Rewards points, or your Dunkin’ app isn’t working, customer service is here to help. You can contact them via phone (1-800-859-5339), online form, or social media for quick assistance. For complaints, refunds, or feedback, visit dunkinrunsonyou.com to share your experience and earn rewards. The fastest way to resolve issues is to call support or visit the store directly.
How to Contact Dunkin’ Donuts Customer Service
Here are the primary methods to get in touch with Dunkin’ Donuts:

Phone Support:
You can call their toll-free number at 1-800-859-5339, available Monday through Friday from 7:00 AM to 7:00 PM Eastern Standard Time (EST).
Email Support:
For written inquiries, you can email their Consumer Care team at [email protected].
Mailing Address:
If you prefer traditional mail, you can send your correspondence to: Dunkin’ Consumer Care
130 Royall Street
Canton, MA 02021
Social Media Support
Many customers find that reaching out to Dunkin’ Donuts on social media can be a fast way to get attention.
- Twitter/X: @DunkinDonuts
- Facebook: Dunkin’ Donuts Official
- Instagram: @Dunkin
Online Contact Form:
Dunkin’ Donuts offers an online contact form on their official website.

Dunkin Donuts Customer Services Hours
Dunkin’ Donuts’ customer service operates during specific hours to assist with inquiries and concerns. Below is a table detailing their availability throughout the week:
Day | Customer Service Hours (EST) |
---|---|
Monday | 7:00 AM – 7:00 PM |
Tuesday | 7:00 AM – 7:00 PM |
Wednesday | 7:00 AM – 7:00 PM |
Thursday | 7:00 AM – 7:00 PM |
Friday | 7:00 AM – 7:00 PM |
Saturday | Closed |
Sunday | Closed |
You can reach their customer service team during these hours by calling 1-800-859-5339.
For inquiries related to Dunkin’ at Home coffee products, customer service is available Monday through Friday from 8:00 AM to 5:00 PM EST at 1-800-374-5308.
Dunkin’ Donuts Contact Methods
Dunkin’ Donuts is dedicated to providing exceptional customer service. If you need assistance or have inquiries, here are the various ways to get in touch:
Support Type | Details |
---|---|
Official Website | https://www.dunkindonuts.com/ |
Customer Service Phone | 1-800-859-5339 (Mon-Fri, 7:00 AM – 7:00 PM EST) |
Rewards Program Support | 1-800-447-0013 (Mon-Fri, 7:00 AM – 7:00 PM EST) |
[email protected] | |
Mailing Address | Dunkin’ Consumer Care<br>130 Royall Street<br>Canton, MA 02021 |
Media Relations Email | [email protected] |
Corporate Office Phone | 1-781-737-3000 |
Corporate Office Fax | 1-781-737-4000 |
facebook.com/dunkin | |
instagram.com/dunkin | |
twitter.com/dunkindonuts | |
Franchising Inquiries | Franchising Contact Form |
At-Home Products Support | Dunkin’ At-Home Coffee Contact |
FAQs | Dunkin’ Donuts FAQs |
Dunkin Donuts International Contact Supports
Dunkin’ Donuts provides customer service contact numbers for various international locations. Here are some key contacts:
- Saudi Arabia: +966 11 4651001
- Bahamas: (242) 397-6048
- Pakistan: 042-35291038